Our office will be closed for Easter Holiday on Friday, 15th April & Monday 18th April.

We will reopen as normal on Tuesday, 19th of April.


This doesn’t affect our Online Shop and you can still Order Online as per normal, 24/7:

TAKE NOTE: There is currently a very high demand for our locally produced wood pellets due to a shortage in the market caused by those suppliers that normally import. Many of these imports were previously of Russian origin and are no longer available. At this time, we do not know how long this shortage will last but we imagine other suppliers will be able to reorganise their supply chains in due course. We currently must prioritise supply to our contracted customers.

We are sorry for any inconvenience this has caused and ask for your patience as our lead times have been stretching. Our production is working at full capacity and we are producing pellets 24/7 to meet the needs of as many wood pellet users as possible.

Thank You,

Balcas Energy