Benefits of Balcas Energy Wood Pellets to Domestic Customers

Easy to Order Online

Our customers can order online 24/7 and have access to all details of orders placed, including billing, payment options and repeating orders.

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Dedicated Customer Support

We’re open Monday to Thursday 8:30 to 17:00 and Friday 8:30 to 16:30 for any queries. Just give us a call on 01628 509690 or 0044 (0) 286641 1001

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Locally Produced Wood Pellets

We manufacture our Wood Pellets in Enniskillen, Northern Ireland and Invergordon, Scotland.

ENplus® A1 and BSL Approved

We are accredited the ENplus® Standard in the UK and Ireland.

Delivery across GB and Ireland from a network of local depots

We deliver from 10 depots directly to your home. Our lead times are normally 5 working days, with winter time reaching 10 days – this may vary during peak times.

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Security of supply with our Dedicated Delivery Fleet

With 45 dedicated delivery vehicles we ensure security of fuel all year round.

Our customers will benefit from the following:

  • Up to 40% savings on annual energy bills
  • Genuine security of supply
  • Fuel Price Transparency Available
  • Reduced Carbon emissions
  • Have the lowest associated CO2 of any UK wood pellet
  • Low ash content 0.3%
  • ENplus A1 Quality
  • FSC and Rainforest Alliance accredited
  • Offer a guaranteed minimum heat value
  • 24/7 Online Ordering
  • Voucher Discounts and Promotional Offers Exclusive for our loyal customers
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