Tag Archive for: wood pellets

We have listened and added new features to our dashboard making life much easier for you!

Here at Balcas Energy, we want to make your user experience with us very unique which is why we are constantly updating our website.

What has been added to your online account dashboard?

Current order status – In this section, users can see when their order is placed, logged on our system, scheduled for delivery, out for delivery, and delivered. You can also click “order again” to place the same order which saves a lot of time.

Summary – Your account number, name on the account, contact name, when you registered the account, and the last time you logged in.

Account Contact – Account details associated with the account.

Balance – You can see your balance and pay online if required.

Billing Address – The address of billing.

My web login email and password – You can view & change your email and password.

Last invoice – Access to last order invoice.

Contact Preferences – Users can change their contact preferences.

My account – At the top of the page, my account dropdown gives users the chance to click on:

  • Dashboard – Shows account details
  • Link Account – If you want to manage another account, enter the account number and wait for verification.
  • Orders – To view all online orders.
  • Historical Statement – View all statements.
  • Current Statement –  View the balance of your account.
  • Invoices – Look back at invoices for previous orders and print if needed.
  • Online card payment history – View payment transaction.

If you need help accessing your online dashboard, please contact us and a member of our customer support team will help.

Balcas Energy Team

Don’t leave it too late to get your next Wood Pellet delivery.

Due to current shortages in the marketplace with some other suppliers, we are currently experiencing a very high demand for our locally produced wood pellets.

If you need to order more fuel this heating season, we would encourage you to order well in advance (at least 2 working weeks) to allow us time to get to you.

We are sorry for this but wanted to make you aware in advance.

To order up to 8 tonnes, please click HERE. If you require more, please call us on + 44 (0) 28 6641 1001 OR e-mail: energy@balcas.com

You can order online 24/7 by visiting our Online Shop:

Buy Bagged Wood Pellets Buy Bulk Wood Pellets

Balcas Energy Team

Changes to BSL

Online ordering is now available for Republic of Ireland

We are very sorry for any inconvenience we have caused due to online ordering not being available

Our online ordering system has been unavailable for our customers located in the Republic of Ireland as we have been updating our website to improve your customer experience.

To place an online order, please click here to order online anytime you wish on our website or click on the button below.

 

ORDER NOW

 

online ordering for bagged wood pellets

 

 

Change of Bank account details

Thank you for your continued business. For alll customers who have received an email or letter based on our bank details changing, we wish to assure you this was genuine communication.

New Year’s Ordering!

Christmas Holidays – Office Closing Times

With Christmas fast approaching you’re probably making your list and checking it twice!

We just wanted to inform you that Our Office will be closed for the Christmas holidays on the 27th, 28th of December 2021, and 3rd of January 2022.


However, you will still be able to order online anytime you wish on our website or click on the button below.

 

ORDER NOW

 

bagged wood pellets

 

Christmas

Is this the right time to move towards renewable energy?

As you are probably aware the cost of fossil fuels like heating oil, LPG, and natural gas for heating your home or business has increased significantly in recent months. Whatever their price fossil fuels contain carbon and other harmful emissions that are released when burnt leading to global warming. Now you can help save the planet while moving to a more sustainable cost-effective heating source for your home such as wood pellets.

Benefits of Wood Pellets:

  • Energy efficiency: Balcas Energy wood pellets are an efficient heating fuel source. Our wood pellets are a consistent manufactured fuel that contains little to no moisture or ash, compared with other wood-based fuel sources like logs and woodchip. When used in a suitable appliance our wood pellets can achieve an efficiency of greater than 90%.
  • A renewable resource: Unlike fossil fuels such as oil and natural gas which have limited supplies, locally produced wood pellets are a renewable resource. Here at Balcas Energy, we consider our wood pellets a sustainable fuel as for every tree we use, 4 more are planted ensuring new trees are always taking root and growing.
  • Sustainable: Related to the renewability issue, locally produced Balcas Energy pellets are also sustainable and less impacted by the volatility caused by unpredictable global risks.
  • Lower emissions: Balcas Energy pellets are a carbon-neutral fuel. When used in suitable appliances harmful particulate emissions from our wood pellet fuel are extremely low.
  • Cost-effective and affordable: Bioenergy appliances such as stoves are affordable to purchase and install compared to other types of renewable appliances.

Why not view our recent articles that are available on our news page to gain a better knowledge of bioenergy or read one of our recent articles based on why you should be using Balcas Energy pellets to heat your home or business.

If you are interested in moving to renewable energy and doing your part to help the environment, please subscribe to our newsletter or contact us and a member of our customer support team will help with any queries you may have.

 

To place an online order please click below:

ORDER NOW

 

Thank You,

Balcas Energy

 

Winter is coming. Place your online order now!

Reports suggest that ROI is expecting winter normality with temperatures getting colder and mist & fog filling the atmosphere. However, the UK is predicted for an unexpected turn with temperatures set to drop this winter.

 

November has been a very mild month in the UK but weather forecasts have predicted a completely different atmosphere with temperatures getting cooler as we enter the winter months.

As we approach December, weather predictions have forecasted temperatures to go as low as -4 celsius with the possibility of snow starting from the 24th of November in some UK areas.

 

With our guaranteed Christmas delivery cut-off date (6th December 2021) just over 2 weeks away, please make sure you place your order before then to ensure you have enough wood pellets this Christmas.

 

You can order online 24/7 by visiting our Online Shop:

 

Buy Bagged Wood Pellets Buy Bulk Wood Pellets

Thank You,

Balcas Energy Team

How much CO2 is saved by burning wood pellets?

As you are probably aware COP26 ended at the weekend. It involved representatives from around 200 nations coming together to address how best to address the threat of climate change. Each day involved setting new targets for cutting emissions from the burning of fossil fuels to eco-friendly alternatives such as wood pellets to try and limit global warming to 1.5 deg C.

 

Burning fossil fuels such as coal, oil, LPG, and natural gas is one of the greatest contributors to climate change. At Balcas Energy we have been manufacturing and distributing wood pellets since 2005. In the last 12 months, our customers have saved over 300,000 tonnes of CO2 being emitted compared to the burning of imported heating oil. They are leading the way by heating their homes and businesses sustainably and we just wanted to say “Thank You”.

 

How do Balcas Energy wood pellets have a good impact on the environment?

  • Carbon neutral fuel
  • Sourced entirely from sustainable forests in UK and Ireland
  • Created using 100% renewable energy (electricity and heat)
  • Locally produced = Shorter transport distances = Lower carbon footprint 
If you would like to know how much CO2 you have saved by purchasing Balcas Energy biomass pellets, Please contact us and a member of our customer support team will deal with any queries you may have.

You can order online 24/7 by visiting our Online Shop:

 

Buy Bagged Wood Pellets Buy Bulk Wood Pellets

Thank You,

Balcas Energy Team