We have been granted a special extended bank holiday weekend from Thursday 2nd to Sunday 5th June 2022.
Our office will be closed on Thursday, 2nd & Friday, 3rd of June. We’ll reopen as normal on Monday, 5th June 2022.
Our Online Shop is still open as normal and you can order online anytime you want. You can send us a message via our site or email us and we’ll respond once we’re back.
Thank You,
Balcas Energy
At Balcas we celebrate Earth Day because we believe that sustainably managed forests are our future. We innovate with timber, taking care to use it as efficiently as possible, and four trees are planted for every one we harvest.
The original timber we use is either spruce or pine, which are locally sourced from sustainably managed forests. These forests are the lungs of the planet and we are proud of the contribution that we are making towards fighting climate change.
1. Carbon Dioxide is warming the earth and accelerating climate change. Trees absorb CO2 and store it.
2. Balcas Energy is made from fast-growing softwood – we ensure more trees are planted for every one we harvest, offsetting any CO2 released.
3. By making our business local, we are supporting a sustainable timber industry that is making increased forest cover a reality in the UK and Ireland. Ireland wants to increase its forest cover by 64% by 2050. The UK wants to increase its forest cover by 19% by 2050.
4. Trees are the ultimate renewable resource – we can grow them right here without having to worry about global market price fluctuations.
5. Moving from fossil fuels to Balcas Energy’s locally produced wood pellets results in a 100% reduction in carbon emissions.
We sustainably manufacture our wood pellets in our two plants located in Enniskillen, Northern Ireland, and Invergordon, Scotland.
We make them with renewable energy and high-quality material. So our operations are powered by green electricity. We generate this on site thanks to the co-products of all Balcas saw-milling activities.
Please click below to see a quick animation presenting our manufacturing process:
If you require any more assistance, please contact us and a member of our customer support team will help with any enquires you may have.
Thank You
Balcas Energy
Here at Balcas Energy, we want to make your user experience with us very unique which is why we are constantly updating our website.
Current order status – In this section, users can see when their order is placed, logged on our system, scheduled for delivery, out for delivery, and delivered. You can also click “order again” to place the same order which saves a lot of time.
Summary – Your account number, name on the account, contact name, when you registered the account, and the last time you logged in.
Account Contact – Account details associated with the account.
Balance – You can see your balance and pay online if required.
Billing Address – The address of billing.
My web login email and password – You can view & change your email and password.
Last invoice – Access to last order invoice.
Contact Preferences – Users can change their contact preferences.
My account – At the top of the page, my account dropdown gives users the chance to click on:
If you need help accessing your online dashboard, please contact us and a member of our customer support team will help.
Balcas Energy Team
Due to current shortages in the marketplace with some other suppliers, we are currently experiencing a very high demand for our locally produced wood pellets.
If you need to order more fuel this heating season, we would encourage you to order well in advance (at least 2 working weeks) to allow us time to get to you.
We are sorry for this but wanted to make you aware in advance.
To order up to 8 tonnes, please click HERE. If you require more, please call us on + 44 (0) 28 6641 1001 OR e-mail: energy@balcas.com
You can order online 24/7 by visiting our Online Shop:
Balcas Energy Team
We are very sorry for any inconvenience we have caused due to online ordering not being available
Our online ordering system has been unavailable for our customers located in the Republic of Ireland as we have been updating our website to improve your customer experience.
To place an online order, please click here to order online anytime you wish on our website or click on the button below.
Thank you for your continued business. For alll customers who have received an email or letter based on our bank details changing, we wish to assure you this was genuine communication.
