Social Media Rules
Balcas Energy Social Media Guidelines
At Balcas Energy, we use social media to promote a wood pellets community, share business updates, promotions, and essential information about our products and services. We encourage customers to engage with our posts, ask questions, and share their experiences.
Creating a Positive Online Community
We aim to maintain a respectful and informative space where customers can interact with us and each other. To ensure this, all interactions on our social media channels must follow Balcas Energy’s policies. You can find these policies in the footer of our website.
Content Guidelines – What We Do Not Allow
To keep our social media pages positive and welcoming, we reserve the right to remove any content that violates our guidelines. Examples of unacceptable content include:
•Profane, obscene, or offensive language – We do not allow posts or comments containing inappropriate or explicit content.
•Discriminatory content – Any form of discrimination based on race, age, gender, religion, disability, or sexual orientation is strictly prohibited.
•Hate speech, political debates, or content inciting conflict – We encourage constructive conversations but will remove posts that promote negativity or division.
How We Manage Our Social Media Pages
Our Facebook page operates with automatically set opening hours. You can check the About section on our page to see current availability. While we aim to respond promptly, response times may vary outside business hours.
Download Our Social Media Rules
For full details on our community guidelines, please download our Social Media Rules.
We appreciate your cooperation in making Balcas Energy’s social media a valuable and respectful space for all. Thank you for being part of our online community!
This Facebook page is managed and the opening hours are set automatically on the page – once you visit our page you can see the opening times in the About Section.
